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After entering the consumer products market
with a snazzy new brand that proved to be a palpable hit, the Himalaya
Drug Company is now taking a gamble - and junking it in favor of
a catch-all umbrella brand
AYURVEDIC Concepts, the brand that signalled the entry of the Bangalore-based
Himalaya Drug Company (HDC) into the consumer products market in
1999, was by all marketing definitions, a definitive hit. But instead
of continuing to invest in that identity, the company has in a radical
move decided to bring all its products, including personal care,
under the 'Himalaya' brand.
The herbal healthcare company has gone in for a complete identity
makeover, complete with a new logo and new colours. A huge gamble?
Perhaps. But the senior managers at HDC are confident they can pull
it off. Ravi Prasad, President and CEO, is betting on the new identity
because he nurses a Himalayan ambition "to make Himalaya a
household name; to make it synonymous with herbal healthcare".
HDC
now straddles four segments - medicinal supplements, personal care
products, pure herbs and animal health products - and he doesn't
want to dilute things by having different brands across categories.
In addition to making Himalaya a mass brand, there's a larger agenda
- to convince the masses that "herbs are not a heritage or
an esoteric science", as is the perception now. Himalaya's
tagline 'Researching Nature - Enriching Life' says it all.
The decision to switch to the Himalaya brand was also based on
solid ground realities. Prasad say, "As the company decided
to provide herbal healthcare on one platform, it emerged that Himalaya
would be that platform." Research done by the company showed
that in consumers' minds across 55 countries the brand that emerged
was none other than 'Himalaya'.
Soumitro Banerji, executive vice president, consumer products,
HDC, admits that the decision to drop Ayurvedic Concepts as a standalone
brand was not an easy one. But it was one the company had to make
- if it continued to invest In this brand but was forced to switch
after three or four years, things would have been not only more
expensive but also more traumatic. He says that so far there's been
no dissonance in the market, except initially from Calcutta.
Incidentally, HDC's personal care products in crucial export markets
like the US (where It was first introduced) were always sold under
the Himalaya brand. It is only in India that the Company decided
to go for a fresh brand, mainly for historical reasons. Himalaya
in India is essentially a therapeutic company best known for its
Liv.52 and Bonnisan brands. Unsure of how the doctors in the country
would react to seeing Himalaya as a personal care products brand
and unwilling to dilute the company's equity, Ayurvedic Concepts
was launched.
Then the company was pleasantly surprised to find that doctors
didn't particulary mind Himalaya's presence in the shampoos and
face creams market. Some in fact asked Himalaya reps whether they
could get a hamper of Ayurvedic Concepts instead of a regular gift
"for the wife and kids". Others wondered if Ayurvedic
Concepts had actually taken over Himalaya!
The new brand identity for Himalaya has been crafted by Ray+Kesavan
of Bangalore. Ayurvedic Concepts still appears on the packaging,
but plays second fiddle. The brand ambassador 'Dadima', who epitomized
the goodness of ayurveda in a modern, appealing way, lives on. The
new leaf logo forms the crossbar of the letter H and stands for
herbal healthcare. The old yellow and brown colours have been replaced
by orange - for warmth, caring and vibrancy - and teal, representing
nature. With personal care products now under the Himalaya brand,
the company is focusing on consolidating the 39 products it has
- spanning hair care, skin, oral and healthcare - rather than introduce
new ones. The focus will be on shampoos and skin care as representative
of the brand. Earlier, HDC tried to highlight a mixture of products
but found that the message was getting diffused. So now the focus
will be on products like shampoos, acne/pimple cream, fairness cream,
face wash and AyurSlim slimming tablets.
The company is also trying to correct a myth. In India, 'herbal'
or 'natural' often means 'expensive'. Our products come at affordable
prices, says Banerji, pointing out that Himalaya is cheaper than
some of its well-known competition by some 40 to 70 per cent.
Banerji says that HDC has taken market share away from the mainstream,
although in a small way. The business has grown from Rs 15 crore
in the first year to Rs 25 crore in the second, and last year it
was Rs 40 crore. The target is to be close to Rs 80 crore this year
and reach breakeven next year, which Banerji says is according to
plan.
The company is doubling distribution, with the number of retailers
expected to go up to over 2.5 lakh this year. It's also ramping
up exclusive stores, with 43 more being added to the current 18.
It's found that stores do something interesting - it pushes up sales
of Himalaya's products with pharmacists close to the stores.
GIobally the herbal industry is estimated at $63 billion, and it's
growing at 20-25 percent. Though precise figures are difficult to
come by, India's market size is pegged at around a billion dollars.
"This is not a fad anymore. There's an over- whelming consumer
demand for it in India," says Prasad. This can be seen from
the fact that in addition to older players like Dabur, Zandu and
Morepen, even multinationals like Hindustan Lever are jumping on
the bandwagon.
Last April, HDC launched Pure Herbs, a range of single-ingredient
produds, marking the company's entry into the Fast Moving Health
Goods (FMHG) sector. "This was a segment waiting to be occupied,"
says Prasad. The market, according to him, was crowded with crude-looking,
non-standardised pills. So Himalaya decided to launch 12 Pure Herbs-
based tablets in capsule form. The target for the division in the
first year of launch was set at Rs 10 crore, but seeing the response
it's been revised up- wards, says Philipe Haydon, general manager,
pharma marketing, Himalaya.
Himalaya's
decision to enter the personal care and FMHG sectors on the Pure
Herbs plank is based on the increasing tendency among Indians towards
self-medication. In case of minor ailments, people pick up remedies
themselves - nobody goes to the doctor for a cold or a cough anymore.
"This is fuelling the growth of this sector,' says Dr SK Mitra,
executive director, research and technical services, HDC.
"Ayurveda has always been thought of as an alternative. We
want it to be complementary, to be mainstream," says Prasad.
That would make Himalaya a household name - a name that people would
instantly associate with herbal healthcare. Or will that be a tough
mountain to climb? Prasad hopes not.
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The Man At
The Summit
One of the mysteries of Corporate
India has been the ownership and holding structure
of HDC. In recent years, the public face of the company
has been that of president and CEO Ravi Prasad.
In a story reminiscent of Ashok
Soota and Azim Premji at Wipro (where many thought
Mr. Soota to be the owner of the Wipro before Mr. Premji
stepped into th limelight), it transpires that the
owner of HDC is the low profile NRI Meraj Manal, who
is also the chairman. He splits his time between the
US, UAE and India.
HDC is not even a private limited
company but actually the country's biggest partnership.
Not counting Manal, who owns the majority stake, the
company has five partners, including Prasad and Mitra.
Refusing to disclose the individual shareholding of
the partners, Prasad says HDC has no intention of
becoming a corporate entity, private or public. "We
like the independence this structure gives us; we
enjoy it the way it is," he says.
Started in 1930 in Dehra Dun
by Meraj Manal's father Mohammed Manal, HDC moved
to Bangalore 25 years ago. Manal Jr, who joined the
company in 1964, took over as chairman in 1976.
Last fiscal the company had
revenues of Rs 250 crore. The turnover this year is
expected to increase to Rs 300 crore, with a target
of Rs 500 crore by 2004.
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