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Himalaya Drug Co. (HDC) popularly known as the manufacturer of
Liv.52 is reinventing itself. "I would like to see Himalaya
as a trusted brand in every household symbolizing global leadership
in herbal healthcare," says Meraj Manal, Chairman.
Work has started in this direction. Since December 2001, the Rs.250
crore HDC has put in place a new branding strategy. With a presence
in 56 countries, the idea is to have a global identity for the company.
An umbrella brand, Himalaya Herbal HealthCare has been created.
"I would want that wherever people see Himalaya, they should
know it stands for international quality," says Ravi Prasad,
President & CEO, HDC. The old yellow and brown packs have now
changed total and orange with a teal cap.
Himalaya has a fairly comprehensive range of products. The therapeutic
range that doctors prescribe, the range of personal care products,
companion animal products, or pet care products.
On the retail side, the company is forward integrating into exclusive
retail outlets. The first store was started in Bangalore on an experimental
basis. It was linked to the company's medical centre and the office,
where there was a panel of doctors answering technical questions.
Customers coming to the store began perceiving it as a service something
that was hugely in demand.
Today,
there are 18 Himalaya exclusive outlets nationwide, selling all
Himalaya products. All the staff is trained by HDC.
Meraj Manal, the founder's son and chairman of HDC, oversees the
US operations. "We would like to extend the founder's vision
by making Himalaya a top-to-toe brand that provides good health
for the entire family," says Manal.
Prasad came to HDC in 1980 as a Sales Development Manager. In 1993,
post-perestroika in the USSR, he was instrumental in restarting
the company's export division. Although it is a privately held company,
professionals run it. Each division is a profit centre. Every division
head is a professional. The Ayurvedic Concepts division is headed
by Soumitro Banerji, an IIM Calcutta alumni. Philipe Haydon heads
the pharma division. The animal health care division is headed by
Praveen Kala. And Dr. S.K. Mitra, an MBBS and MD in pharmacology,
heads the technical services and research and development (R&D).
Today, HDC claims to be the seventh largest pharmaceutical company
in the country. It has a field force of 500 representatives. It
is present in the therapeutic or pharmaceutical (37 products), herbal
or ayurveda (60 products) and pet care (15 products) segments. Personal
care products account for 10 percent of the company's turnover.
And its products are sold through 100,000 retail outlets.
Himalaya's
central philosophy is to give the world consumer researched herbal
products. And it is around this central concept that the company
has grown. The central concept had to be housed in the R&D laboratory.
And the company's strength is its research.
Research and development is essentially project driven. Today,
HDC's R&D comprises 80 people.
Within the next five years, Prasad wants to double the company's
turnover to Rs.500 crore. What Prasad is banking on is the huge
movement towards herbal products world over. With doctors accepting
herbal health care, there's a huge movement towards integrating
herbal products into the allopathic side. The thrust is going to
be on research.
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