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Indian
companies have always taken the easy way out for success. Whether
it is infotech or pharma, most companies have stayed away from the
product game because that requires investments in research, marketing
and more importantly, tremendous commitment to quality.
Himalaya Drug Company is one of the few Indian firms that have
got it right. This Liv.52 manufacturer is no more a company with
a few Ayurvedic medicines. It is now an international company with
a complete range of health care and personal care products
A moving force behind the transformation of this company is Ravi
Prasad, its CEO. He would probably never have made it to Himalaya
if not for his intuition. Nine years back, moving from Delhi to
a less known company in the outskirts of Bangalore wasn't exactly
an exciting proposition. Ravi Prasad had half a mind to call off
his expedition when he couldn't find his prospective employer's
office even after a good 40-minute drive!
But nine years later, he doesn't regret that journey, recalling
it fondly instead.
It was probably the common sense of the family of the promoters
which made him accept the offer. While many others made a lot of
noise about themselves, Himalaya quietly worked its way up through
its extensive focus on research and quality. More importantly, it
believes in giving freedom to its employees and has produced leaders
without much fuss. In Ravi Prasad's case too, rather than assigning
a designation to him with a work profile, he was asked to choose
his designation himself. When the promoters asked him what he wanted
to do with a company that believed in providing quality healthcare
products to the consumers, it didn't require much persuasion for
this management graduate to take the decision. He himself was a
disillusioned management man looking for a fresh challenge after
a stint in the pharma industry.
But times have changed, and so has Himalaya. The company isn't
anymore just an Indian company but an international company with
a presence in 52 countries. Its brand name is not restricted to
healthcare but has been extended to animal health products and personal
care. Its personal care products have managed to withstand international
competition.
Q: Companies generally launch their product in India and then
take it overseas. You chose to reverse the trend. What has been
your strategy?
A: We have always believed that our products should spell
quality. That has been the philosophy of our promoters.
Yes, we launched our personal care product range in the international
market before introducing it here. There aren't too many international
brands from India. We wanted to build a brand that symbolizes quality.
Our initial healthcare product range was under the brand Ayurvedic
Concepts.
We took the tough route to convincing our customers. We first took
the task of convincing the health practitioners in the international
market about our product quality. Some of the most qualified journals
in markets like the United States talked about our products. Even
in stores, our products occupied a prominent space. That success
encouraged us to launch the products in the Indian market.
We have always believed that if you deliver a quality product to
the customer, it will be well accepted. Last year, we decided to
integrate all our products under a single brand name, Himalaya.
The transformation has been smooth because the customer has accepted
it without much fuss.
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